Report your claim as soon as possible to your advisor or directly from your myBaloise space (available 24/7).
Once your claim has been investigated, and depending on the amount and type of claim, your advisor will appoint an expert to carry out an assessment.
You will receive a proposal for compensation. For small claims, we offer payment by mutual agreement. Follow the progress of your claim on myBaloise.
Survey of a sample of customers following a claim on myBaloise in 2022
4.4/5
Survey of a sample of customers following a claim on myBaloise in 2022
88%
of customers would declare on MyBaloise again
Log on to your customer area to make your declaration online
If you would like to visit an agency or simply contact your advisor to make a claim, you can do so!